FREQUENTLY ASKED QUESTIONS

If you have a specific question that you need an answer to, then this may be the place for you.

FAQ

FREQUENTLY ASKED QUESTIONS

If you have a specific question that you need an answer to, then this may be the place for you.

All Logos, for all Ifor Williams trailers are readily available and are for sale as Genuine Parts from all Approved Ifor Williams Trailers Distributors listed on this website. Contact your nearest Approved Ifor Williams Trailers Distributor by clicking on the Distributors section. Genuine Parts are readily available across all countries in which Ifor Williams trade.
To receive a free of charge User Handbook from Ifor Williams Trailers, you simply need to contact any one of our three approved Distributors in New Zealand and provide them with your trailer serial number. Your nearest Distributor will check our systems to see if you are the registered owner of the trailer. If you are listed as the the registered owner of the trailer, they will send you a replacement handbook as a hard copy in the post or electronically via email. If you are not the registered owner of the trailer, the Distributor will need to send proof of ownership to us and we will re-register you as the owner so that the process can continue.

A trailer purchased in one country and taken to another country, cannot be expected to automatically comply with the registration requirements of the destination country/state. We would recommend contacting your nearest Approved Ifor Williams Trailers Distributor in New Zealand for further advice. In addition, it is important that you re-register your trailer to your new address, by completing a change of address form with an Approved Ifor Williams Distributor. This will be sent to our Customer Care Department who will confirm by e-mail that your address has been updated.

Our three Approved Distributors in New Zealand will all be fully stocked with the full range of Ifor Williams Floats and Trailers by March 2025. Our newly appointed Distributors on the North Island, ELDERS and TOWLAB have sight of all the Floats and Trailers that are currently in transit and can reserve any Float/Trailer that is currently being shipped for you, now. ATLAS Trailers on the South Island are fully stocked and able to supply the full range of Ifor Williams Floats/Trailers immediately.

No, your trailer will be supplied compatible with New Zealand specifications.

No you do not require a licence, although some form of training is recommended.

Yes, the NZ Transport Agency have created a guide which can be found here - https://www.nzta.govt.nz/resources/glovebox-guide-safe-loading-towing/guide-safe-loading-towing.html